Which describes how we collect, use, share and process our customers’ personal data.
The first thing you need to know is that we collect the minimum data needed to provide our stellar service. When you sign up with Dollar2host.com, you provide your contact and billing information. We need these to process your orders, keep you updated about scheduled maintenance, and send critical information related to the services you use. You can edit this data, download it and request profile deletion through your customer area.
To provide all services around your hosting account we share some of your data with external providers like domain registrars, SSL providers All such partners are either natively GDPR-compliant themselves or have signed a special contract with us to meet our data protection standards.
If you’ve given us your express consent, we also use your email address to share tips, special offers, and to announce new products. This consent can be withdrawn or modified at any time through my details section of your clientarea.
As a hosting provider we also have responsibilities as a data processor. This means that when our customers use our services to store any personal data on Dollar2host.com’s servers, we are required by the GDPR to meet some criteria for handling this data too.
One of our main responsibilities as entity processing information, uploaded on our servers by our customers, is to provide adequate security measures.
Our GDPR Complaint puts in writing our obligation to access any data that our customers store on our servers only to the extent needed to provide our services and to make sure only employees that are directly involved with the provision of the service have access to it.
Sometimes our partnering companies need access to the data uploaded on our servers so that we can provide our service. Our data center partners are an example of such a partnering company. We provide access only to partners that have same or higher level of data protection as the one we guarantee you
As per GDPR Complaint we are responsible to include timely disclosure through Dollar2host.com, if a personal data breach is detected by us to have happened on the servers used by our clients. We are obliged to notify our affected customers within 72 hours.
Also, if Dollar2host.com receives a request by an individual, using a website hosted on our servers, to exercise one of the personal data rights outlined in the GDPR, we’ll redirect them to the site owner.